If your car has been damaged, you suddenly have to juggle getting to work, shopping, and social engagements without your trusted Ford. You also worry about the cost and quality of the repair you’ll receive. If you live anywhere from Culpepper, VA, to Charlottesville, VA, here is everything you need to know about collision repair.
Arrival
When your Ford arrives at a collision department, the first step is to assess the extent of the damage. A small dent, for example, may have caused more serious damage under the surface. An expert will conduct a thorough assessment of the damage while we assist you with the check-in process.
Once check-in is complete, you can get shuttled to get you to your rental.
Estimate and Insurance
After the damage assessment is complete, you will be provided a written estimate for the cost of repairs and the time to completion. Shops can answer any questions you have about the damage or repair process. If you’re arranging the repair yourself, they will wait for you to confirm, and then start the process.
If your insurance is arranging the repair, shops will liaise with them to speed up the process. Most collision shops work with most insurance companies, so should be familiar with policies and requirements. This knowledge enables them to provide everything needed to reduce any delay.
Repair
When confirmation is received from you or your insurance company, collision centers will put the repair plan into action. A team is created that is dedicated to completing your repair efficiently and with quality service. This team’s focus is your Ford’s repair, and this enables your repair to be completed flawlessly and as quickly as possible. They know you want your Ford back on the drive ASAP, and will make that happen.
Shops have a large parts store to supply any necessary replacement parts, and will typically use genuine Ford parts in all repairs. Using genuine parts ensures the repair matches the high quality of the rest of your car.
Collection
Once the repair work is completed, one of the experts will take your Ford for a test drive. This test will confirm that your car works perfectly under real-world conditions. They will thoroughly clean your car and let you know that it’s ready for collection.
If you’re needing regular maintenance, please give contact us or call us today at Madison Ford.
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